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Important Shop FAQs
(please read before purchasing)

Where is Lee Jane Art based?

Lee Jane Art / Lee Lee Jane Art is a brand under our Singapore ACRA-registered company, MTS ARTS, based in Singapore.

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What is your range of art available for purchase?

Shop with us here for available signature wire art jewellery, art objects, metal paintings and art poster reproductions. 

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Payment

All prices are stated in Singapore Dollar (SGD).  Online and offline payments available via Paypal and Stripe (for credit cards), Paynow and Paylah. No COD and cheque service.

 

Delivery Information

We deliver in Singapore and to 90% of the countries worldwide. Upon purchase, your order is being processed and will be shipped out within 3-5 working days.

 

Jewellery, Original Paintings, Objects & Posters

1) Free delivery in Singapore within 3-5 days delivered with tracking (Smartpac or Speedpost Standard).

Singpost Smartpac is a safe and local tracked parcel delivery to your letterbox in Singapore. Should your items exceed a certain amount, I will use Speedpost Standard service. It is a safe doorstep courier service for larger-sized items or more in quantity.

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2) Overseas Speedpost Priority tracked doorstep service starts from $39 with tracking.

3) Shipping costs include shipping fees and insurance. 
4) One-time service for every parcel. Any re-deliveries will be borne by the customer. Responsibility is completed when delivery tracking status update is delivered/delivery note issued. Please be assured that all our creations are packed well. Any delivery problems, contact us. 

 

Singpost Speedpost ships to these countries but the insurance is not applicable. We will still ship out to you. Please ship at your own risk. 
Afghanistan    Burundi    El Salvador    Iraq    North Korea    Syria
Angola    Central African Republic    Eritrea    Ivory Coast    Russia Federation    Togo
Belarus    Côte d’Ivoire    Ethiopia    Liberia    Rwanda    Uganda
Benin    Chad    Guinea-Bissau    Mauritania    Sierra Leone    Ukraine (including the disputed territories of Donetsk Region, Luhansk Region and Crimea)
Bosnia and Herzegovina    Cuba    Haiti    Nicaragua    Somalia    Yemen
Burma (Myanmar)    Democratic Republic of the Congo    Iran    Nigeria    Sudan    Zimbabwe

 

Delivering to Your Hotel in Singapore

This service is available for orders to deliver to hotels in Singapore only. Purchase from our webstore here, and let us deliver to the hotel you are staying at. Simply WhatsApp me, Lee Jane, at +65 96903193, and I will get in touch with you asap to arrange the delivery. 

 

Your information is in confidence. Your parcel will be delivered to the hotel concierge within 2 days or directly to you at the concierge/lobby. Please ensure that you are still in Singapore for that duration.

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Please note: You will be responsible for any hotel charges for holding parcels, no free shipping to the next location and no refund for missing parcels. We will do our utmost to ensure you will receive your items properly.

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Cancellation, Refund and Returns Information

All jewellery/sculptures/ paintings shipped out and delivered, are non-returnable/refundable/exchangeable.
I seek your understanding.

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Refunds apply if I am unable to send to that country, or your package is lost during transit (less shipping fees). If package is lost, I will verify with the courier, notify you of refund and refund via the same method you paid from. This verification and refund may take a few weeks. Please be patient.

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​Your country tax/import regulations

Before purchase, buyer has to be responsible for your own country tax. Buyer also needs to know of any import restrictions of Works of Art and Sculptures into your country. Any returned parcels will have to be re-delivered and all costs borne by buyer.​

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Login

You may opt for guest payment checkout. However, we recommend signing up an account on our website for easier future purchase and to accumulate and take advantage of our MTS VIP status, for your future shopping with us. Please take care of your login password. Only you will know your password / personal details. Your information is safe. MTS Arts LLP will have no access to these details. 

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​VIP Access

Be a VIP with us today. VIPs have yearly access to the VIPs gallery and a beginning 10% discount to our webstore products. A minimum of $400 of accumulated annual purchases is required to begin/renew your VIP membership. We accept single / accumulated orders from this official webstore / KrisShop.com / fairs / private appointment. Simply submit your recent purchase order/s snapshot to Lee Jane via mobile +65 96903193 or email me at mts.is.art@gmail.com for verification.

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Artist Certificate

We provide certificates for metal paintings and sculptures sold on this official website. The certificates will authenticate that a particular item is created by Lee Lee Jane, the artist herself or by MTS logo (main brand).

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Intellectual Property and Rights

MTS ARTS LLP rightfully claims all intellectual property of digital/photographic images and printed material of all our artwork (including jewellery, paintings and objects). Only we can use all these materials at our discretion for means of brand showcase and replication work.

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Material Quality Declaration

Our materials are acquired from reputated/curated sources for our art/jewellery. Lasting and tarnish-resistant. We aim to provide good quality materials and always do our utmost to assess the quality type that goes into our creations to our best knowledge. We deal with both natural, lab-grown and sometimes 'enhanced' gemstones as part of our curation. Heat-procesed gemstones or jade in permanent state are acceptable 'enhanced'. We will declare this on the product description.

 

Should certain gemstones have undergone enhancement treatments, we will firstly ensure the enhanced states are permanent before declaring and selling it to our customers.

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Repairs/Adjustments/Maintenance Service

If your items require these, do contact me via mts.is.art@gmail.com. I will discuss your situation and convey any relevant costs to you. 

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Artists' Advisory

Our art goes through detailed research, planning, resource procurement and design to bring to completion. We create these uniquely for our customers, and we own these designs. We urge all to not duplicate these designs. We appreciate your understanding. 

 

Why does my creation look different from the website?

While we do our best to photograph the creations in luminous natural lighting, sometimes they will look different due to the individual monitor settings that you see from. While a rare occurrence, please give reasonable allowance for this. 

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Care and Maintenance

Simple care and maintenance is necessary for all jewellery. Avoid direct perfume/sun, and other chemicals. Remove before shower.  Use soapy water to gently run through the creation with your fingers in round motions. Rinse thoroughly after. Towel dry.  

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Simple care and maintenance is necessary for all artwork. Avoid displaying it in direct sunlight or with high humidity. Recommended to display artwork in the frame provided.  If you are displaying it without the frame, periodic, running through water with simple watery soap and light sponging through is recommended. Gently wipe dry with cloth. No chemical cleaning allowed. 

 

Enquiries and Purchases

Please direct all enquiries to MTS Team via mts.is.art@gmail.com or via the contact form. 

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Thank you.

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Personal Data Protection Policy (PDPA)

Lee Jane Art ("we") know that privacy is important to you. We believe in protecting your personal information. This statement outlines the ways in which we collect, use or disclose your personal information, and your rights under the Personal Data Protection Act 2012 ("PDPA").

Collection of Personal Information

Personally identifiable information is not captured if you are just browsing this website.

We may collect your personal information when you:

  • Sign up to be our e-newsletter subscriber and/or a member of the member programme

  • Contact us with a question, feedback or request for assistance

  • Participate in any activities organised by us, including but not limited to contests, lucky draws, surveys, talks and workshops.

  • Are our customer

Use of Personal Information

We will only use your personal information with your consent or deemed consent or to the extent permitted by law. You may withdraw consent by contacting us at mts.is.art@gmail.com.

Disclosure of Personal Information

We will never sell or trade your personal information to any third parties. We will not disclose your personal information to any third parties except where necessary to provide a product or service that you have opted to receive, or where we are required to by law.

Confidentiality and Security

We aim to only collect personal information that is reasonably necessary to provide products or services to you. Access to your personal information is limited to a small number of our employees who we believe reasonably require such access to serve your needs.

Respecting Your Contact Preferences

We will only send you marketing messages via email if you have opted to receive them. 

Correction and Access to Your Information

You may request access to your personal information and you may request to correct your personal information. Please send a request to mts.is.art@gmail.com

Further Information

If you have any questions or concerns about our data protection policy, please contact:

Data Protection Officer
Lee Jane Art Management Team
http://www.leejane.art
Email | mts.is.art@gmail.com

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I AM A WIRE ARTIST IN SINGAPORE.

TO ENQUIRE | TO VIEW ART IN PERSON, PLS

MAKE PRIVATE APPOINTMENT WITH ME.

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CONTACT FORM

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BRAND STORY 

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OFFICIAL WEBSTORE

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ACRA-REGISTERED BUSINESS SINCE 2014

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© 2014-2025 creations, designs and photographic images are intellectual property of art by Lee Jane Art.  All the artwork here cannot be reproduced by any process(s)/person(s) without the expressed approval of the company. Lee Jane Art retain the rights to all original and printed reproduction of the original artwork.

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